Desklance - Advanced Helpdesk/ticketing System is a Customer Support script
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The script DeskLance - Advanced HelpDesk/Ticketing System is a Custmoer Support script (live support package).
DeskLance is a HelpDesk for Internet companies that require communicating with their cusotmers.
Includes Admin Area, Satff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one.
Add/Edit/Delete/Email Admins,Staff,Members.
Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages.
Add/Edit/Delete F.A.Q.
In Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets.
Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins.
IP Lookup feature to check the server status of specfiic ports. Mail Piping, Unlimited Saevd Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more fleixble.
New version contains mySQL Toolbox with mySQL backup.
And Much Much More.
Easy Web-Based Installation.
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DeskLance - Advanced HelpDesk/Ticketing System
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